A basic branding project takes 5 - 10 days - including feedback from you. However larger branding projects can take 2-3 weeks for final approval.

Web design projects take anywhere from 3-6 weeks based on communication and client preparedness. This is the awesome thing, I get websites up and running in WEEKS, not months!

Illustration projects take anywhere from 4-8 weeks depending on the complexity of the project. Contact me for specific time requirements for your project.

Final digital files will be delivered in a zip folder via email or Dropbox and will include the file types relevant to your project. Example: Adobe Illustrator, Photoshop, InDesign, PDF, EPS, JPG or PNG.

*If other file types are desired just ask!

Absolutely. I include 2 free edits on any project and work with you to make sure you are 100% satisfied with the end result.

Web hosting is what it costs to have a website on the internet. This expense has nothing to do with my design time which is why it is not included in my web design pricing. You are essentially buying space on Squarespace’s servers for them to host your information on the web. They have various pricing plans and most of them include a custom domain name if you pay for your plan annually. See their pricing here: www.squarespace.com/pricing

In short, yes! I prefer using website templates with Squarespace.com as a base for all my web design clients. Each template is very basic in design, I work hard to make your website unique while using a template as a starting point. Custom coding is sometimes included based on desired design elements.

Starting with a website template helps me make your web design timeline fast. I can focus on design elements instead of coding a website from scratch. It is also easy to turn the finished website over to you for basic edits like adding text, images or blog posts easily.

Once we have the website set up and launched I charge my hourly rate for updates, however you can purchase an hour (or however many you'd like) of my time for $75/HR. Every time you send me a change to make on your site I'll keep track of the minutes and add them to the log of 60 minutes purchased. Once the 60 minutes is used you will be informed and can purchase another hour.

I will teach you how to make basic changes to your website (change the text, add a picture or blog post, etc). I strongly encourage you to contact me if you have any major changes, like style editing, rather than try to figure it out yourself. I am well versed in how the websites are created and can make changes fairly quick.

Yes! I can certainly create an e-commerce website. Though I don't specialize in large e-commerce website production, small businesses will love the e-commerce platform Squarespace provides for selling products.

As many as you want! Though I do encourage large product sellers to seek a higher level of e-commerce web providers. Generally my clients sell 100 products or less.

Each of my e-commerce websites use secure 3rd party transaction parties including PayPal & Stripe.

Yes! Each website is mobile friendly with responsive design to fit any mobile screen perfectly!

Of course! If do not have professional and up-to-date photos for your new website design, I recommend adding a photo shoot to your web design package. It’s always a good idea to have up-to-date & professional photos of your business, workplace, staff, products, etc.

Once your photos are edited, I will email links to your own personal online gallery for viewing and sharing, as well as a link to download all edited photos in your gallery.

*File types will be JPG unless otherwise specified.

I take photographs of any and all products! I offer lifestyle, flat lay, or hero images of products.

Note: White cut out images can be requested at a small extra fee.

Of course! That's what these photos are for - all I require is that my business is somehow credited on your website and social media post. You can tag me on social media with @heidirandallstudios

Editing time depends on the project. I strive to return real estate photos within 24-48 hours (excluding weekends). If we do a full product shoot with lifestyle photos that can take around 5 business days. I complete each editing batch in the order I take them.

Yes, a $35 rush fee will be applied.

I will send you a link to an online gallery of high resolution JPG files of the edits I have chosen or you have specified. Each JPG can be used for high quality printing without pixelation.

Absolutely! My prices are a baseline price, you can always request more images than listed in the base price. Contact me for a custom price quote!